At any point, you may need to access your health information is important to Samaritan Medical Center to make this process as seamless as possible. Because of the volume of records we maintain, Samaritan contracts with a copy service company, HEALTHPORT, to handle requests for records. HEALTHPORT charges a flat fee of 75 cents per page and requests can take up to 10 business days HEALTHPORT will contact you for a fee approval. Please call Samaritan at the number below to request your records, or visit us during normal business hours.
If you are coming in to Samaritan personally to pick up records, please be sure to bring a photo ID. We cannot give your records to anyone but you without your written authorization. A Health Care Proxy only allows the proxy to request records in the event that the patient is incapacitated and cannot give written permission.
Samaritan Medical Center
2nd floor – Medical Records/Health Information Management
830 Washington St.
Watertown, NY 13601
Monday – Friday 8:30 am – 5:00 pm
Forms must be signed by the patient and faxed or mailed to Medical Records.