Financial Information

Samaritan Medical Center is committed to helping our patients understand the complex billing process – it also depends on the patient to understand the coverage provided by their own insurance plans. Please make sure all arrangements for payment of your medical bill are made prior to your visit to one of our locations and plan to pay the amount of your co-payment or deductible when you register for service or admission.

Because each health insurance plan is different, we encourage you to know and understand your plan's specific benefits. If you have any questions about the co-payment or deductible that is due at the time of service, we encourage you to contact your insurance company directly. Most insurance cards provide a phone number to call for questions and information. Click here to view the insurance companies that Samaritan currently partners with. Please contact your health insurance company directly to determine if your plan is included. Please note that Hospital-employed physicians participate with the same insurances as the hospital.

If your care requires anesthesia, radiology or other physician services, you will receive a separate bill for the providers of these services (i.e., Northern Radiology Associates, Jefferson Anesthesiologist Services, North Country Emergency Medical Consultants, etc.).

Hospital Prices

To receive an estimated average price for services at Samaritan, you can contact a patient account representative at 315-785-5738 or send an email inquiry to This email address is being protected from spambots. You need JavaScript enabled to view it.. To better assist you, you may be asked to provide a procedure code which can be obtained from the doctor ordering the services. The amount you owe depends on your insurance plan. You should contact your insurance company directly to determine your obligation.

For More Information

Upon receipt of your bill from Samaritan, our patient account representatives will help you to make short-term payment arrangements, explain hospital billing policies and answer any questions you may have. A patient account representative may be reached by calling 315-785-5730, Monday through Friday, from 8:00 am until 4:30 pm. Please note that each visit to the hospital or one of its affiliates is billed individually, and you will receive an itemized statement notifying you that your insurance has been billed.

Samaritan Medical Center accepts all patients for service without regard to race, color, creed or the ability to pay. Financial Assistance is available to all who apply and qualify for assistance. All medically necessary hospital medical services are covered by this program. If you are in need of help applying for government-based insurance please learn more about our Government Insurance Liaison.

Financial Assistance Program

Samaritan is proud of our mission to provide high quality, compassionate healthcare services to meet the needs of our civilian and military community. If you are worried that you will be unable to pay your bill in full, we may be able to help. You may qualify for discounts on medical expenses through Samaritan's Financial Assistance Program if:

  • You do not have health insurance
  • Your health insurance does not cover all of the medical care you need
  • You are not eligible for Medicaid or some other type of insurance*
  • You meet the financial criteria

Download the Financial Assistance Program Application.  Adobe Acrobat is needed to view and save this application.  You may also view our Financial Assistance Policy for further information about this program.

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Insurance Information

Samaritan participates with many different commercial insurers such as Blue Cross Blue Shield and MVP, as well as Tri-Care, Medicaid and Medicare. Please verify if Samaritan participates with your insurance by asking your insurance company directly.

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Online Bill Pay

Want a fast and easy way to pay your Samaritan bill?  

Our online bill pay service offers many benefits for our patients, such as:

  • Patients can save their information securely for future payments
  • Patients can pay with a personal check online, in addition to all major credit cards
  • Patients will receive an instant notification once payments are successfully made, or notify you if there was a problem with the payment
  • Patients can pay on multiple accounts during one session


To access the new online bill pay service, please click here.

If you have any questions about this new service, or your bill, please contact us Monday through Friday from 8:00 am until 4:30 pm at 315-785-5730.

Participating Insurances

Listed below are the insurance companies that Samaritan currently partners with. Please contact your health insurance company directly to determine if your plan is included. Please note Hospital employed physicians participate with the same insurances as the hospital (examples include Hospitalists and Family Health Centers).

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Government Insurance Liaison

The Government Insurance Liaison (GIL) position is a Samaritan staff member that helps people apply for Government insurance coverage that may not have any or not enough.  The purpose of this program is to assist and represent uninsured and underinsured patients with the process of applying for Medicaid or other coverage if applicable. In addition the GIL assists with the necessary documentation as requested by Department of Social Services. Other programs in which the GIL assists patients with are Unemployment, Social Security, and assistance with the application for Food Stamps, HEAP, and Temporary Assistance.

If you are in need of this help please contact our Government Insurance Liaison, call 315-779-5391 or use our Contact Us form.