Patient and Family Services

Introduction

The Department of Patient and Family Services at Samaritan Medical Center is dedicated to assisting patients and their families with post-hospital care planning.  We understand that a patient's recovery is closely tied with their personal lives and social environment.  As patient advocates, we are committed to assuring that you and your family experience full participation in planning for post-hospital care.  As you make your plans, we provide emotional support, choice of services, education, and knowledge of community, financial, and social resources.

Specific Activities

  • Arranging services at home to assist in the patient's continued recovery
  • Facilitating transfer to other services or facilities if the patient needs further treatment beyond acute hospitalization before returning home
  • Assisting patients and families with nursing home placement
  • Providing financial education and guidance in the payment for necessary post-hospital services
  • Offering emotional support during a crisis event
  • Assisting patients and families to cope with the impact on family life when a serious illness or injury occurs

Availability

Our office is open from 7:30am to 6:00pm, Monday through Friday.  You may reach a social worker during the week by calling 315.785.4150, or on weekends by calling 315.785.4516.  You are also free to leave messages on our answering machine.




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